Contact Aroma IPTV
Receive Aroma IPTV Assistance for setup, billing, or channel inquiries is available. Our helpful team is ready around the clock on WhatsApp or send us an email.
WhatsApp Support
The quickest method to contact us is by messaging on WhatsApp for faster replies.
Chat on WhatsAppLive Chat
If you’d rather chat, use the widget when online. Otherwise, send an email.
Start a RequestHelp & Guides
Visit the Installation page for guides on setting up devices and resolving issues.
View InstallationGet in touch
General Inquiry
For questions regarding setup, billing, or service, send us a note.
Sales & Billing Assistance
Obtain recommendations, control plans, or clarify payment questions.
How Can We Help You?
Choose a category for customized assistance and quick access links.
Setup & Installation
Step-by-step tutorials for Smart TV, Firestick, Android, iOS, MAG, and additional devices.
Billing & Payments
Payment-related issues, invoices, and receipts are handled through Stripe’s secure checkout.
Technical Issues
Need help with buffering, EPG, or app issues? We’ll guide you to enhance your setup.
Channel Requests
Need a channel or region? Share your request, and we’ll check if it’s available.
Account & Activation
Didn’t get your credentials or activation email? We’ll quickly verify and resend them.
Apps & Compatibility
Get advice on the finest IPTV apps and settings suited for your device.
Frequently Asked Questions
Find quick solutions to frequent questions about support, setup, billing, and devices.
Kindly provide details about your device, app, plan, and a short description of the issue or request.
Look in your spam/junk folder. If it’s missing, contact us. contact us via WhatsApp It will be resent without delay.
You can get more connections as add-ons. Ask sales for specifics when you contact us.
Go to our Installation page for a step-by-step guide on setting up Firestick and other devices.
Please check our Refund Policy for details on eligibility, timeframes, and submission procedures.
Smart TV apps include Smart IPTV or IPTV Smarters. Android users can choose TiviMate or IPTV Smarters. iOS options are GSE Smart IPTV or IPTV Smarters.
Ensure you use a 30+ Mbps connection, 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, increase buffer size, and stop other downloads/streams.
For playlist and EPG updates, use the refresh/reload feature in your app settings. You may also need to remove and re-insert your M3U and EPG links.
Major credit cards are accepted using the Stripe payment system.
Absolutely. Manage your renewal options through your account or seek assistance from the support team.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly