Privacy Policy

At Aroma IPTV, we are dedicated to ensuring the security of your personal details and upholding your privacy. If you have any questions or concerns regarding our practices or policies, please let us know. contact us via WhatsApp.

1. Data We Collect

You provide personal information voluntarily when registering for our IPTV service, showing interest in our offerings, or getting in touch with us.

The personal data we gather consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We use the information we gather or receive in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data is grounded on the following legal principles:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information will be kept only as long as needed for the purposes stated in this privacy policy, unless a longer period is necessary or allowed by law, such as for tax, accounting, or other legal reasons.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to access or store data. These are mainly functional cookies essential for the proper operation of the website and client area. Invasive tracking cookies for advertising purposes are not employed.

6. Third-Party Services

We might share your information with third-party vendors, service providers, or agents who perform services for us or on our behalf and require access to such data to complete their work. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To safeguard the personal information we process, we have established necessary technical and organizational security measures. Still, it’s important to note that complete internet security cannot be assured.

8. Your Data Protection Rights

Based on your location, you might be entitled to the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To utilize these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed exclusively for individuals aged 18 and above. We take care not to gather personal data from those under 18 years old.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, kindly contact us via WhatsApp.